SHIPPING INFORMATION

SHIPPING INFORMATION
Welcome to www.gelreuse.com! To ensure that you have a clear understanding of our shipping services, we have compiled the following shipping terms, including relevant information for domestic and international shipping.

1. Shipping scope
   We provide the following shipping services:
   ● Shipping within Europe: Support domestic delivery to all European countries.
   ● International shipping: Support international delivery to many countries and regions around the world.
2. Shipping time
   ● Shipping within Europe:
   ○ Processing time: Generally, your order will be processed within 2 working days.
   ○ Shipping time: From the date of shipment, it usually takes 6 working days to arrive (the specific time varies depending on the destination).
   ● International shipping:
   ○ Processing time: The order processing time is 2 working days.
   ○ Shipping time: International shipping usually takes 14 working days, depending on the destination country, customs processing and logistics company.
3. Courier
   We work with the following couriers to provide you with safe and reliable shipping services:
   ●DHL
   ●UPS
   ●FedEx
   ●DPD
   When your order is shipped, you will receive a confirmation email with the courier and tracking number so that you can track your package at any time.
4. Shipping costs
   Shipping costs vary depending on the total order amount and the delivery location. You can view the shipping details during the checkout process. Free shipping may be available during certain promotions, so please stay tuned for our latest updates.
5. After-sales service and problem handling
   If your package encounters any problems during transportation, such as loss, damage or delay, please contact us in time. You can contact the customer service team through the following contact information:
   ●Email: localsilver@gelreuse.com
   We will do our best to solve your problems and ensure that you have a satisfactory shopping experience.
6. Notes
   ●Please make sure that the delivery address you fill in is correct to avoid delays or non-delivery.
   ●Some countries may charge customs duties or value-added taxes, which are borne by the customer. Please check the relevant regulations of your country for specific policies.

Thank you for choosing www.gelreuse.com to shop with us! We look forward to your order, and please feel free to contact us if you have any further questions.